Terms & Conditions


MGLC means “Mustard Grain Leadership Conference”. MGLC is own and operated by the registered company “Mustard Grain Projects LLC” in the United States.

Thank you for choosing to register for this MGL conference (“Conference”). Regardless of whether your registration is submitted by you or your proxy, the following Conferences Terms and Conditions (“Terms”) apply to you and your participation in any MGL Conference (both in-person and virtual). Depending on the type of conference, certain terms below may not apply. “Attendee” for purposes of these Terms will include all participants at the Conference, including Exhibitors and Attendees. By participating in this Conference, you agree to these Terms so please read them carefully. These Terms include and incorporate by reference MGL’s Global Privacy Policy.
This Conference is organized by MGL, which reserves the right, in its sole discretion, to limit or deny access to any entity or individual. To be eligible to participate, you must be 21 years old or older.

Conferences Registration

Attendee Cancellation Policy
If circumstances change and you can no longer attend this Conference, you may cancel your registration by providing written notice to the MGL Global Conferences team admin@mglconference.com. Our Attendee cancellation policy is outlined below. 
Registrations may be refunded, or tickets reactivated if cancellation is made in writing no less than 90 calendar days before the conference start date. Thirty percent (30%) of administration fees will be surcharged.
Cancellations received after the cancellation cutoff date or nonattendance will not be refunded and/or tickets will not be re-activated. For cancellations received after the cutoff date with a balance due, the registration amount remains due in full.
Cancellations of payment through installments are not refundable. Full installment must be paid two (2) weeks before the conference date.
Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. Attendees are responsible for canceling their hotel and travel reservations.
Force Majeure
After the cancellation cutoff date, payments made are not refundable for any reason, including, but not limited to, failure to use conference attendance credentials due to illness or due to any event beyond the reasonable control of the parties, such as an act of God, natural disaster, travel-related problems or an act of terrorism.
Substitution and Badge Policy
Substitution of registrations may be made at any time up to the Conference start date. Certain conferences require Attendees to be qualified by MGL to attend and any substitutions would also require approval by MGL. “No Shows” will be deemed a cancellation per the cancellation cutoff date in the Cancellation Policy listed above. Invitations that are part of an MGL membership or invitational program are non-transferable and are not eligible for substitution.  Additional terms of your MGL agreement may apply.  Please consult your MGL representative with any questions.
Sharing of attendee badges/credentials is not permitted at any time. Badges/credentials are issued to, can be picked up by, and used by only the attendee named in the registration. Photo ID will be required for each Attendee when collecting a badge onsite. Badges must be worn at all times during the Conference.

An MGL Conference badge allows an Attendee entry to the overall Conference, but cannot guarantee admission to every session, lounge, or meeting area. Admission is subject to venue capacity and other requirements.  For example, certain sessions may be restricted from vendor Attendees.
Government Rate Eligibility
The government rate is open to employees of a national/federal, state, provincial, or local government entity, including public higher education institutions. Government contractors or private education institutions are not eligible for the government discount or GSA hotel rates. It is the responsibility of the individual to show proper government ID at the time of hotel check-in. GSA hotel rates are subject to availability and may change after booking based on current GSA rate guidelines.
Group Discount Program
Groups must consist of employees of the same organization and discounts only apply to the same conference. At those conferences where we offer the Group Discount Program, there is a limit of four Group Rate Discount complimentary registrations per organization per conference.
Only one discount may be applied to an individual registration. With the exceptions of the early bird discount, multiple discounts cannot be combined. 
To receive the group discount and be admitted to the conference, all registrations must be paid in full. Cash and paid ticket registrations both qualify towards the group rate discount. A combination of paid tickets and cash registrations may be used to qualify for Group Rate Discount complimentary registrations. Some restrictions may apply to ticket registrations.  Contact your MGL Representative if you have questions. Group Rate Discount does not apply to Virtual Conference registrations.
Payment Terms
Currency Exchange Rate Disclaimer: Client/Cardholder confirms acknowledgment and acceptance of a potential gain/loss incurred by any adjustments made by their bank due to the currency exchange rate. MGL will not be liable or responsible for any loss incurred by the Client/Cardholder from an adjustment made due to the currency exchange rate. Nor will MGL pursue the Client/Cardholder for collection if that adjustment should be made in the Client’s/Cardholder’s favor.
Submission of a registration online, by phone or email, constitutes an official registration and intent to attend the Conference.  Invoices are payable upon receipt, and full payment must be received to gain entry to the Conference.  Until your payment is received you will not have access to pre-conference entitlements that you may be entitled to, such as booking certain sessions or reserving meetings with analysts.  Please note MGL does not accept cash payments onsite at the Conference unless required by law.
You agree that, in the unlikely event that MGL cannot resolve your payment issue and you dispute the credit card charge, your electronic statement may be used as evidence that said charge is valid and just. If there are any issues with your credit card charge, please contact the MGL team at admin@mglconference.com

Before the Conference

Before Conferences with Exhibitors
To ensure all our Attendees and exhibitors derive the greatest value from our Conferences, we share a list of company names and job titles (but no name or contact details) of Attendees with Exhibitors for their planning purposes before the Conference. If you would prefer to opt out of such sharing, please email admin@mglconference.com. Please note that if you choose to have your attendee badge scanned by an Exhibitor at the conference, we will share your name and contact details with that Exhibitor as disclosed in the Badge Scanning section below.

Before non-Exhibitor Conferences
To ensure all our Attendees derive the greatest value from our non-Exhibitor Conferences (e.g., Annual Executive Retreats), we may share company names, job titles, and names of Attendees with other Attendees for their planning purposes before the conference. If you would prefer to opt out of such sharing, please email admin@mglconference.com.

At the Conference

Attendance at Exhibitor Sessions
By attending an Exhibitor session, whether as a virtual Attendee or as an in-person Attendee, you are authorizing your registration information to be shared with that particular Exhibitor and agree to receive communications from such Exhibitor, which are subject to that Exhibitor’s privacy practices, including their privacy statement or policy.

MGL Use of Badge Scanning

RFID & Location Tracking
MGL uses RFID badge scanning technology in the Conference badge at some of our Conferences to administer and improve the Conference experience and solicit feedback and/or interest in MGL products and services. During registration check-in for these Conferences, you will have the option to select a badge without RFID scanning. Per our Global Privacy Policy, we will not share your personal information with a third party without your consent.
MGL does not share RFID information with any third parties for commercial purposes.

Guest Speakers

MGL Guest Speaker sessions are central to the success of MGL Conferences. To provide our Attendees with a global platform for the exchange of ideas and insights, we invite key figures from various industries to share their perspectives concerning the challenges and opportunities facing businesses today. Guest speakers are not employees of MGL and MGL neither pre-reviews nor comments on the content of our guest speakers sessions. Guest Speaker views and opinions are entirely their own and in no way reflect the views and opinions of MGL.

Use of Multimedia at the Conference

To comply with global data privacy laws, MGL imposes certain restrictions on the use of multimedia at its Conferences (i.e., photography, video, audio, online streaming, and all future mediums). Please note that MGL imposes different photography/streaming/recording and social media rules for Exhibitors and Attendees from Exhibiting companies at the Conference (as further clarified in the Exhibitor Rules & Regulations because these groups are representing MGL at the Conference).
Exhibitors and Attendees: MGL prohibits the use of cameras and mobile recording devices at all Conference Sessions and on the Exhibit Floor during show hours. For all other areas of the Conference, MGL (and at times approved third parties) hires professional service providers (photo/video/audio/streaming) to document and showcase the Conference experience. For virtual conferences, MGL prohibits the use of screenshots and/ or any other technology that can be used to capture proprietary content and images from our website.
For Exhibitors: When a company contracts with MGL to exhibit at a Conference, they are representing MGL.  As such, we will allow them to photograph/stream/record their Conference experience and booth set-up, provided they comply with the Exhibitor Rules & Regulations.  Among other things, Exhibitors must use MGL’s dedicated production provider or must film their booth set-up before or after official trade show floor hours of operation. 
For Attendees: MGL leverages social media to post real-time Conferences photos and videos to its Social media feeds, and display select submissions from those feeds on screens throughout the venue. Attendees are encouraged to capture their Conference experiences in the permitted areas of the Conference venue and post their social content from the Conference (text, photos, audio, video, streaming), provided it does not defame other Conference attendees or Exhibitors or infringe on copyrighted MGL branding and content. MGL will determine in its sole discretion which posted content will be displayed on the screens at the Conference venue.
By attending the Conference, you acknowledge and agree as follows: (a) MGL may edit and use the footage it captures at MGL Conferences for marketing and promotional activities and any other lawful purpose in the ordinary course of its business; and (b) Due to the prevalence of mobile recording devices in today’s world, MGL disclaims all liability for the capture of your image by Attendees (who are not under sponsorship contracts with MGL) in any multimedia format at the Conference.

Meetings – Both In-Person and Virtual

During the Conference, it is not uncommon for Attendees to participate in meetings, ad-hoc or scheduled sessions with other companies of the same industry. In any such situation, you agree to adhere to our guidelines.

MGL One-on-One Meetings

One-on-one meetings are offered at some MGL conferences and are available to clients who have a full conference registration for the conference. Payment must be received in full before scheduling a one-on-one meeting. An additional person within the same organization may be requested to attend, space permitting. There is a limit to the number of One-on-One meetings to which each Attendee is entitled as well as a limit on the number of One-on-One meetings allotted per organization. Each One-on-One meeting booked by an individual Attendee and/or organization must be with a separate MGL content expert.
MGL One-on-One meetings are not to be used for vendor product/service updates and briefings. The topic will need to be inquiry-based and fall under the analyst’s or advisor’s respective coverage areas. All One-on-One meetings are subject to review by MGL, and if an appropriate topic is not provided, the Attendee will be contacted to provide further details or an alternative topic. Attendee clients interested in briefing MGL analysts or advisors may contact the Administrative team and schedule a meeting following the Conference by mailing admin@mglconference.com. MGL reserves the right to stop the One-on-One meeting at any point should it evolve into a vendor briefing.

An MGL Conference is an open environment, with large numbers of Attendees and Exhibitors. While MGL will keep confidential the specifics of your discussion with our content experts, we encourage you to take the proper precautions during your One-on-One meeting to ensure you do not inadvertently disclose sensitive information to bystanders. To help protect the security of your One-on-One meeting, MGL prohibits any, and all recording of One-on-One meetings.

Exhibitor Meetings

Conference Attendees may request a meeting with a Conference Exhibitor by providing MGL’s Conferences team with their personal contact information (PI) via Conference Navigator.  The MGL Conferences team will share this Attendee PI with the requested Exhibitor solely to contact the requested Exhibitor on the Attendee’s behalf to coordinate the meeting time and location. During a virtual conference, Attendees may request to be contacted by an Exhibitor. By making this request, they are agreeing to share their personal contact information with the Exhibitor and allowing the Exhibitor to contact them.

Exhibitor Functions

At times, MGL may contact you on behalf of an Exhibitor to invite you to a function such as an exclusive lunch or dinner.  To help Exhibitors plan for these functions, we share with them a list of attendees’ company names, job titles, and countries (but no name or contact details). You may opt-out of this sharing by emailing admin@mglconference.com.  You will also have the opportunity to decline an invitation to attend such functions. 

Conferences Security

FOR IN-PERSON CONFERENCES: MGL Wireless is a free open wireless internet service provided to MGL Attendees for use at MGL Conferences. By using the wireless service, you agree to the following terms and conditions:
The MGL Conferences Attendee Wireless Service is a complimentary service that allows authorized users to access the internet during their visit to an MGL Conference. By accessing MGL Wireless, you acknowledge that you are an authorized user of MGL’s system. You further understand that your access to the system is an unencrypted public wireless network and that you are solely responsible for ensuring the privacy and integrity of any transmissions you make or receive, as well as the safety and security of any systems you attach to the MGL Conferences Attendee Wireless Network. You understand the unencrypted access to the public internet and take full responsibility for any necessary security precautions, including encrypting confidential transmissions and backing up any data. You agree that MGL may routinely monitor, audit, intercept and disclose communications over its networks for security, performance, and other purposes, and may remove an attached system from the MGL Conferences Attendee Wireless network at any time for any reason. This information may include but is not limited to a device, user, and location data while on MGL’s network.
Limitation of Liability — Under no circumstances, where applicable law permits, shall we be liable for any direct or indirect damages resulting from your use of the MGL Wireless service or the MGL.com platform, whether or not we have been advised of the possibility of such damages   In no event shall our total liability to you for all damages and losses exceed the amount paid by you, if any, for accessing the MGL Wireless Service. or the MGL.com platform We have no duty to update the Service or the contents thereof.  If you are dissatisfied with the service, your sole and exclusive remedy shall be to discontinue the use of the Service.

Conferences Services

MGL provides tools and services that are designed to help Attendees get the most value out of their Conference experience. These tools and services are designed to help Attendees build a personal agenda, find and connect with others (MGL analysts, MGL associates, Conference Attendees, and exhibitors) before, during, and after the Conference. To ensure a positive experience is had by all, we require Attendees to adhere to the Conferences Code of Conduct.

Conference Navigator Website and Mobile Application
When building your agenda and setting up your Conference experience within the Conference Navigator tools (which may not be available for all conferences), MGL may evaluate the content you access and the choices you make to provide you with recommendations and ensure the most effective ongoing service and support. MGL will not share this information with any third party without your prior written consent.
Attendee List and Messaging
As a Conference Attendee, you may be entitled to opt-in to the Attendee list and messaging features in MGL Conference Navigator. These features are designed to help you find and connect with your peers before, during, and after the Conference. Certain features in MGL Conference Navigator, including viewing the Attendee list and in-app messaging, are not available to vendors and service providers.

Other Attendees can view the profile information you supply, but will not have access to your email address, or any other contact information about you, unless you choose to explicitly provide it to them in your online posts, messages, meeting invitations, or another vehicle of your choice. Your usage of these features is bound by our Conferences Code of Conduct.

Presentation Materials
You may receive access to MGL and third-party licensed content (“Presentation Materials”). MGL is not liable for the information in the Presentation Materials. You may use these presentations as well as session audio/video recordings where available solely for your own internal, non-commercial purposes. Unauthorized distribution (via sales, copying, posting on intranet/internet) is expressly forbidden. Excerpting or quoting is permitted with prior written approval from admin@mglconference.com.
NOTE: Some of our Services are available on mobile devices. We encourage you not to use such Services in a way that distracts you and prevents you from obeying traffic or safety laws. 


End-User / Vendor Status

MGL defines an end-user as an employee from an end-user organization, or an employee from a vendor organization in charge of evaluating, purchasing, or managing resources, products, and/or services for their organization’s internal usage. An end-user organization does not offer products, services, or solutions associated with the domain of the conference.
MGL defines a vendor as an employee from a vendor organization in charge of designing, delivering, promoting, selling, or servicing products and/or solutions related to the domain of the conference. A vendor organization offers products, services, or solutions associated with the domain of the conference.
Certain aspects of the conference and features within the MGL Conference application are available exclusively to end-users. These include viewing the Attendee list and messaging other Attendees in MGL Conference, as well as attending interactive sessions, such as Workshops and Roundtables.
Your end-user or vendor status is determined at the sole discretion of MGL, and we reserve the right to change your status at any given time.

Conferences Code of Conduct

The Conferences Code of Conduct outlines our expectations for all Attendees who attend or access an MGL Conference and for those who utilize MGL’s Conference Services. Conference organizers will enforce this Code and expect cooperation from all participants to help us promote a safe environment and a productive conference experience for everyone.
Please do:
Maintain a respectful, considerate, and courteous attitude towards everyone you engage with online, at the conference, and the venue
Secure your belongings and be mindful of your surroundings and your fellow participants
If there is a situation that looks concerning or could be dangerous, notify conference organizers in a prompt manner
Provide clear, valuable, honest information
Adhere to the MGL guidelines when engaging in any peer activity at the Conference
Make your messages and invitations useful and informative
Make your messages and invitations relevant to the conference
When messaging or sending meeting invitations:

Please do not:
Demean, discriminate, abuse, harass, or threaten those who you engage with online, at the conference, and the venue
Spam conference participants
Post content that is obscene or otherwise objectionable
Use a MGL Conference for commercial or advertising purposes.  Conference organizers reserve the right to escort any individual from the conference who is reported to be soliciting and who is not an MGL exhibitor at the conference. 
Post copyrighted content without permission from the owner

Reporting Violations of this Policy
If you have been (or notice that someone else has been) impacted by someone failing to adhere to this Code of Conduct or have additional concerns, please contact a member of the MGL Conferences Team onsite or by emailing admin@mglconference.com.
In the event of an emergency, please contact local authorities immediately.

Consequences of Violating this Policy
Unacceptable behavior will not be tolerated at MGL Conferences. Anyone engaged in unacceptable behavior may result in the suspension of your usage of the Conferences Services and expulsion from the conference without warning or refund. This may also result in a prohibition from registering or attending future conferences.